Consumer Protection Standards in Distance Contracts and E-Commerce According to the European Union Directives and Georgian Legislation

Abstract

Consumer protection is becoming increasingly important with the growth of e-commerce and the increase in the number of distance contracts. With the expansion of international commercial transactions in response to modern challenges, it is vital to be prepared for legal regulations in this regard and to eliminate its weaknesses, particularly when the country is a developing one. The aim of this master thesis is to explore the legal aspects that are required to fully protect consumer rights. The purpose of this paper is to look into the legal aspects that are required for comprehensive consumer protection. Summarize the international directives that adequately defend consumers' rights within the European Union, particularly the right of withdrawal from the contract and information requirements for distance contracts and investigate Georgian legislation in this field, identify gaps and necessities, analyze the draft law on consumer rights, as well as recommendations that will improve the Georgian resolution of the issue. The challenges that consumer protection faced during the Covid Pandemic are discussed at the end of the paper. The paper consists of 42 pages and includes: Introduction, four chapters, conclusion and bibliography.